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Three license levels are available with Nava. The licenses are each a superset of each other, with a user only ever requiring a single license to be assigned. When ordering, you will need to specify which license applies to each user.
- SOLO: Great for Click-to-dial users, Microsoft Outlook or Google Contact integration, or easy access to the Netsapiens Address Book.
- TEAM: This license includes Microsoft Teams integration and is used for small to medium sized companies. Call Events feature also included.
- UNITE: This complete license includes all features and is the license needed when integrating a business database or CRM application.
All licenses have: call control, click-to-dial, call settings, address book searching, Presence (BLF), App Bar, and integration with Netsapiens Contacts, Google Contacts and Outlook.
|
Feature |
SOLO |
TEAM |
UNITE |
|---|---|---|---|
|
Click to Dial |
X |
X |
X |
|
Presence / BLF |
X |
X |
X |
|
Address Book |
X |
X |
X |
|
Call History |
X |
X |
X |
|
Recent Calls |
X |
X |
X |
|
Missed Call Notification |
X |
X |
X |
|
Call Control |
X |
X |
X |
|
Preview Window |
X |
X |
X |
|
Call Toolbar |
X |
X |
X |
|
Busylight Support |
X |
X |
X |
|
App Bar |
X |
X |
X |
|
Preferred Device (muti device support) |
X |
X |
X |
|
Search and Call App for MS Teams Client |
X |
X |
X |
|
Show, Add, Pop CRM Contact for Ringing/Answered Call using MS Teams Client |
X |
X |
X |
|
Select MS Teams as Preferred Dialing Device |
X |
X |
|
|
Open MS Teams Chat from NAVA Presence |
X |
X |
|
|
Show MS Teams Photo / Avatar in NAVA Presence |
X |
X |
|
|
Show Peers MS Teams Availability |
X |
X |
|
|
Softphone |
X |
X |
|
|
Custom Events |
X |
X |
|
|
Client API |
X |
||
|
Agent Features |
X |
||
|
CRM Integrations (Outlook / Google Contacts) |
X |
X |
X |
|
CRM Integrations for All Other Applications |
X |
