How to route SMS within the Hosted PBX

Route an SMS-enabled number

Sign in to your Briva Voice phone-system portal with the administrator permissions required to manage SMS routing. If messaging has not been activated for your number, contact Briva Voice support first.

1. Open Phone Numbers.
2. If the SMS tab is not visible, open Filters and apply the existing filter.
3. Open the SMS Numbers tab and select the number.
4. Choose User or Call Queue from the Treatment menu.
5. Enter and select the destination extension, then click Save.

Available destinations and controls depend on your account permissions and enabled features.

For help, contact support@brivavoice.com or call (469) 801-9561.